Privacy Policy for Grantscope.co
Effective Date: 01.10.24
Thank you for visiting www.grantscope.co. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide to us when using our Site.
1. Information We Collect
Personal Information
When you interact with our Site, you may provide us with personal information, such as:
- Contact Information: Name, email address, and any other information you voluntarily provide through our contact forms, newsletters, or account registration.
Usage Data
We automatically collect certain information about how you interact with our Site, including:
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information on how you use the Site, including pages visited, time spent on pages, and interactions with page elements.
- Tracking Technologies: We use cookies and similar tracking technologies to analyse user behavior and enhance user experience.
2. How We Use Your Information
The information we collect serves several purposes:
- Improve Site Functionality: To understand how users interact with our Site and optimise the user experience.
- Customer Support: To respond to your inquiries, feedback, or any issues you may report.
- Analytics: We use Google Analytics 4 (GA4) and Mouseflow to analyse trends, measure user engagement, and monitor Site performance.
3. Analytics and Tracking Tools
Google Analytics 4 (GA4)
We use Google Analytics 4, a web analytics service provided by Google, Inc. GA4 collects and analyses usage data, including IP address, geographic location, and time spent on our Site. This data helps us improve our Site and understand our audience. Google may store and process this information in the United States.
Mouseflow
We use Mouseflow, a session replay and heatmap tool, to track clicks, movements, scrolls, and keystrokes (excluding sensitive fields) on our Site. This data allows us to enhance the user experience by understanding which features and layouts are most engaging for users. Mouseflow does not collect sensitive information, and you can opt-out by visiting Mouseflow’s Opt-Out page.
4. Data Sharing
We do not share, sell, or rent your personal information to third parties. All data collected through GA4 and Mouseflow is used exclusively for improving our Site and understanding user behavior.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no online service is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our Site uses cookies to improve user experience and track usage data. You can adjust your browser settings to decline cookies, though this may impact the functionality of our Site. For more information, please refer to our [Cookie Policy](insert link if applicable).
7. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
- Access: Request a copy of your data that we have collected.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data under certain circumstances.
To exercise these rights, please contact us at [info@grantscope.co].
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect or process personal data from children.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices. We will post any modifications on this page and update the “Effective Date” at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Grantscope.co Support Team
Email: info@grantscope.co